The story
The agent picks a real part of the product and traces how it works in the code. It writes the explanation in plain language and builds invented screens for the video, so no customer data appears on camera. The post is scheduled, the release notes go to subscribers and the agent joins the community threads where the subject comes up.
The crew
The specialists behind this role, grouped by the kind of work they do.
Does the work
- Engineering Story WriterPicks a real part of the product, traces how it works, writes a plain-language explainer post from that trace, and schedules it on social platforms after the voice edit.Also serves The Newsroom
- On-Screen Content DesignerBuilds realistic but invented screens, terminals and dashboards for videos so no real log, customer name or address ever appears on camera.Also serves The Training Department
- Explainer Video MakerTurns a written page or article into a short narrated explainer with designed cards, captions and moving backgrounds, ready to post with the link in the text.Also serves The Training Department
- Product Demo Clip MakerRecords a terminal or product session, masks addresses and private details, paces it and returns a captioned demo clip ready to post.Also serves The Training Department, The Sales Engineer
- Portfolio PublisherIt turns approved write-ups into a complete website, checks that every figure appears on its own page, renders diagrams and charts, takes desktop and phone screenshots for review, publishes the site, and tells the search engines.Also serves The Publisher of Record
Speaks to people
- Release Notes MailerSummarises what changed over a period from the record of completed work and the code it touched, and sends the notes to a subscriber list as an email campaign.Also serves The Newsletter Editor
- Reddit Community ParticipantIt reads the threads where the business's subject is discussed, drafts posts for the owner to submit, and adds, corrects or removes its own comments from the owner's signed-in account.Also serves The Conversation Finder
Keeps knowledge
- Code Flow ExplainerTakes a starting point (a file and line, a function name or a plain question), traces how the work flows through the code, and explains it in plain language.Also serves The Onboarding Buddy, The Change Board, The Code Guide
- Research ArchivistIt publishes a public code repository for each project on two code hosts with a README, a citation file and figures, deposits each project report in a research archive to get a permanent citation identifier, and links both back from every page.Also serves The Publisher of Record
Where this crew also works
Routes
Routes this role works in. Its place in each one is filled in.