How the work moves

Five steps, each done by one specialist

the signalthe resultEach step is done by one specialist on the crew

The story

A job posting becomes a short captioned video that names the role, the team and how to apply. The agent builds the matching cover cards, posts everything to the company's channels and answers the questions candidates leave in the comments. Applications that arrive by email are filed against the role.

The crew

The specialists behind this role, grouped by the kind of work they do.

Does the work
Speaks to people
  • Inbound Mail ClerkIt reads mail sent to the business's addresses, sorts it, answers routine questions, opens a task for anything that needs a person, and notes it on the sender's record.Also serves The Lead Catcher
  • Social Inbox ManagerIt brings comments and mentions from all connected accounts into one inbox and answers each on the platform where it arrived.Also serves The Reputation Guard

Where this crew also works

Each bar counts the specialists this role shares with another.

The engineering behind this role