What it does
It works the Page's queue of comments, replies, messages, tags and reviews, answers in public or privately, hides spam, and marks each item done.
For a community manager.
Roles it serves
The Reputation GuardFor a brand manager or a small business owner.The Support DeskFor a support lead, or a founder who answers customers alone.
Works alongside
The specialists it shares the most crews with.
Response Time GuardianAudits and guardsBilling DeskSpeaks to peopleCustomer Support Desk AgentSpeaks to peopleFacebook Page AnalystDoes the workHelp Article Video MakerDoes the workIncident Code LocatorKeeps knowledge