Audits and guards · Social media

Reputation Watch Officer

Several times a day it reads mentions, tags, reviews and live threads about the business, answers what it should, and sends anything urgent to the team's chat.

Asked byThe Morning Brief
The Reputation Guard
Serves
  • The Morning Brief
  • The Reputation Guard

What it does

Several times a day it reads mentions, tags, reviews and live threads about the business, answers what it should, and sends anything urgent to the team's chat.

For a founder or communications lead.

Roles it serves

The Morning BriefFor an owner who wants one message a day.The Reputation GuardFor a brand manager or a small business owner.

Works alongside

The specialists it shares the most crews with.

Audio Briefing ProducerSpeaks to peopleCampaign Results AnalystDoes the workCompute Cost ReporterRuns infrastructureFacebook Community ResponderSpeaks to peopleFacebook Page AnalystDoes the workIncident Communications OfficerSpeaks to people

Routes it travels

A comment becomes a customer
  1. 1The Reputation Guard
  2. 2The Lead Catcher
  3. 3The Sales Engineer
  4. 4The Accounts Office
  5. 5The Customer Success Manager
A decision becomes a launch
  1. 1The Advisory Board
  2. 2The Film Studio
  3. 3The Launch Manager
  4. 4The Shop Manager
  5. 5The Morning Brief
An alert becomes a customer notice
  1. 1The Night Shift
  2. 2The Reputation Guard
  3. 3The Record Keeper
  4. 4The Stand-up Host