Corey JamesThe story
The agent reads the other service's documentation, generates the tools to use it and tries them with harmless read-only calls. It stores the credentials, runs the standard checks and only then lets the connection go live. From then on it receives that service's notifications, checks that each one is genuine, drops duplicates and routes it to the team that should act. When a fault sits on the supplier's side, it raises the case and follows it.
The crew
The specialists behind this role, grouped by the kind of work they do.
Does the work
- API Upgrade PlannerReads the documentation for the new version, finds every place the old interface is used, sizes the change, and drafts the task plan for the upgrade.Also serves The Migration Planner
Speaks to people
- Supplier Support LiaisonWrites up the unexplained problem with its evidence, raises it with the supplier's support, follows the case and reports the answer.Also serves The Incident Commander
Keeps knowledge
- Third-Party Integration ResearcherReads the outside platform's documentation and development-kit source, compares it with the current code and writes down the facts the developers will build on.Also serves The Research Desk
- Documentation Site HarvesterCrawls a documentation website inside set domain and path boundaries, cleans each page into readable text, splits it into sections, writes a summary, keywords and a quality score for each section, and makes the whole site searchable.Also serves The Company Librarian, The Migration Planner, The Research Desk
Audits and guards
- Event Delivery WatchdogIt checks that social, email and payment notifications are still arriving and that usage allowances are not running out, and it alerts the team when something drops.Also serves The Systems Bridge
- Integration Health CheckerThis agent runs the standard checks across the integration platform so a broken connection is found before a user finds it.Also serves The Systems Bridge
Runs infrastructure
- Integration Wiring EngineerRegisters each incoming feed, wires the website, email route and provider inbox to the right project, checks that events arrive and reach the lead, and rotates credentials on schedule.Also serves The Assistant-Ready Website
- Systems Connection SpecialistIt sets up the connection, issues and rotates its access key, configures the sending system, confirms events arrive, and switches the connection off when it is no longer needed.Also serves The Systems Bridge
- Business Event SwitchboardIt connects payments, email, social activity, inbound mail and the website so every customer signal lands in one team inbox, where it can become a task.Also serves The Operations Desk
- New App Integration EngineerThis agent reads a new app's API documentation, generates the tools to use it, tries it with safe read-only test calls, writes the connection settings, stores the credentials and runs the standard checks before the app goes live.Also serves The Team Architect
- Tool Onboarding SpecialistQualifies each new tool with normal and hostile test cases, rebuilds the tool index the agents search, and confirms agents can find the new tool.Also serves The Team Architect
- Event Feed ManagerIt decides which email, SMS, inbound mail, social and payment events the business wants told about, points them at the right receiver, and checks that they keep arriving.Also serves The Agency Back Office