What it does
It connects payments, email, social activity, inbound mail and the website so every customer signal lands in one team inbox, where it can become a task.
For a founder of a small online business.
Roles it serves
The Operations DeskFor a founder who needs a function staffed around the clock, such as support.The Integration EngineerFor an IT lead who keeps being asked to connect another service.
Works alongside
The specialists it shares the most crews with.
API Upgrade PlannerDoes the workAgent Coordination DispatcherSupervises other agentsAgent Team DesignerSupervises other agentsAgent Workforce ProvisionerSupervises other agentsApplication Event ResponderRuns infrastructureBackground Job OrchestratorRuns infrastructure