What it does
It decides what the event needs, starts that work with the right team member, and checks the result when it comes back.
For a product manager or an engineering manager.
Wakes on Any event the business's own software sends, such as a failed import or a cancelled booking
Roles it serves
The Operations DeskFor a founder who needs a function staffed around the clock, such as support.The Systems BridgeFor an operations lead whose processes span several apps.
Works alongside
The specialists it shares the most crews with.
Agent Coordination DispatcherSupervises other agentsAgent Team DesignerSupervises other agentsAgent Workforce ProvisionerSupervises other agentsBackground Job OrchestratorRuns infrastructureBusiness Event SwitchboardRuns infrastructureChange Notification HandlerRuns infrastructure