Does the work · Store, loyalty and payments

Voucher and Reward Desk

It issues vouchers to members, redeems or revokes them, checks that a reward is valid, and reports how many codes are left.

Asked byThe Shop Manager
The Loyalty Director
Serves
  • The Shop Manager
  • The Loyalty Director

What it does

It issues vouchers to members, redeems or revokes them, checks that a reward is valid, and reports how many codes are left.

For a marketing or customer team.

Roles it serves

The Shop ManagerFor an online shop owner.The Loyalty DirectorFor a retail marketing lead.

Works alongside

The specialists it shares the most crews with.

Points and Redemption ClerkDoes the workAbandoned Checkout Follow-upSpeaks to peopleBack-in-Stock NotifierSpeaks to peopleCoupon Drop ManagerDoes the workLoyalty Member ConciergeSpeaks to peopleLoyalty Program ArchitectDoes the work

Routes it travels

A decision becomes a launch
  1. 1The Advisory Board
  2. 2The Film Studio
  3. 3The Launch Manager
  4. 4The Shop Manager
  5. 5The Morning Brief
A failed payment becomes a kept account
  1. 1The Revenue Rescuer
  2. 2The Customer Success Manager
  3. 3The Loyalty Director