Does the work · Store, loyalty and payments

Points and Redemption Clerk

It credits points for purchases, takes them back on cancellations, and completes reward redemptions so balances are always right.

Asked byThe Shop Manager
The Loyalty Director
Serves
  • The Shop Manager
  • The Loyalty Director

What it does

It credits points for purchases, takes them back on cancellations, and completes reward redemptions so balances are always right.

For an online shop or store team.

Roles it serves

The Shop ManagerFor an online shop owner.The Loyalty DirectorFor a retail marketing lead.

Works alongside

The specialists it shares the most crews with.

Voucher and Reward DeskDoes the workAbandoned Checkout Follow-upSpeaks to peopleBack-in-Stock NotifierSpeaks to peopleCoupon Drop ManagerDoes the workLoyalty Member ConciergeSpeaks to peopleLoyalty Program ArchitectDoes the work

Routes it travels

A decision becomes a launch
  1. 1The Advisory Board
  2. 2The Film Studio
  3. 3The Launch Manager
  4. 4The Shop Manager
  5. 5The Morning Brief
A failed payment becomes a kept account
  1. 1The Revenue Rescuer
  2. 2The Customer Success Manager
  3. 3The Loyalty Director