Speaks to people · Email, text and messaging

Text Message Dispatcher

It sends one-off text messages such as delivery and appointment notices from templates, and reports what was delivered.

Asked byThe Launch Manager
The Message Centre
The Revenue Rescuer
Serves
  • The Launch Manager
  • The Message Centre
  • The Revenue Rescuer

What it does

It sends one-off text messages such as delivery and appointment notices from templates, and reports what was delivered.

For an operations lead.

Roles it serves

The Launch ManagerFor a founder with a product shipping on Friday.The Message CentreFor a customer team whose customers live on their phones.The Revenue RescuerFor a finance lead who is tired of losing customers to expired cards.

Works alongside

The specialists it shares the most crews with.

Coupon Drop ManagerDoes the workLaunch Campaign RunnerSpeaks to peopleRevenue ReporterDoes the workAbandoned Checkout Follow-upSpeaks to peopleBack-in-Stock NotifierSpeaks to peopleConsent and Opt-in OfficerAudits and guards

Routes it travels

A decision becomes a launch
  1. 1The Advisory Board
  2. 2The Film Studio
  3. 3The Launch Manager
  4. 4The Shop Manager
  5. 5The Morning Brief
A failed payment becomes a kept account
  1. 1The Revenue Rescuer
  2. 2The Customer Success Manager
  3. 3The Loyalty Director