Corey JamesSales and customers
Inquiries, deals, orders, payments and support, kept moving after the first reply.
The roles
The Accounts Office
For a freelancer, a finance lead or anyone owed money.
The Front Desk
For a small business with a phone that rings.
The Revenue Rescuer
For a finance lead who is tired of losing customers to expired cards.
The Sales Engineer
For a sales team with more demos than engineers.
The Support Desk
For a support lead, or a founder who answers customers alone.
The Lead Catcher
For a sales team that loses inquiries.
The Customer Success Manager
For a subscription business.
The Loyalty Director
For a retail marketing lead.
The Shop Manager
For an online shop owner.