Runs infrastructure · Machines, data and operations

Alert Tuner

This agent keeps alert rules and text-message delivery working by testing each rule and its route from start to finish.

Asked byThe Night Shift
The Watch Office
Serves
  • The Night Shift
  • The Watch Office

What it does

This agent keeps alert rules and text-message delivery working by testing each rule and its route from start to finish.

For an IT operations lead who gets too many or too few alerts.

Roles it serves

The Night ShiftFor a one-person operations team.The Watch OfficeFor an operations lead who wants one screen and alerts that mean something.

Works alongside

The specialists it shares the most crews with.

Night-Shift Fleet WatchRuns infrastructureOn-call PagerSpeaks to peopleAgent Fleet Health MonitorSupervises other agentsAgent Fleet OperatorSupervises other agentsAgent Replacement SpecialistSupervises other agentsFailed Machine Recovery SpecialistRuns infrastructure

Routes it travels

An alert becomes a customer notice
  1. 1The Night Shift
  2. 2The Reputation Guard
  3. 3The Record Keeper
  4. 4The Stand-up Host
An outage becomes a lesson
  1. 1The Night Shift
  2. 2The Incident Commander
  3. 3The Record Keeper
  4. 4The Handbook Keeper