Knowledge and memory

The Search Auditor

For a manager asking whether the company's memory is earning its keep.

One signal · 5 specialists · one result
How the work moves

Four steps, each done by one specialist

the signalthe resultEach step is done by one specialist on the crew

The story

The agent runs fixed question sets through the search and compares the answers with a baseline. It reviews how people searched recently and proposes setting changes. It checks that every note taken reached storage. Then it prices the result: what was spent creating each note against what was saved each time one was reused.

The crew

The specialists behind this role, grouped by the kind of work they do.

Keeps knowledge
Audits and guards

The engineering behind this role