What it does
Drains work, takes the database backup, shuts the services down in the documented order, brings them back in order, and checks each stage before moving on.
For an IT operations lead planning downtime.
Roles it serves
The Branch Office EngineerFor a lead with machines in other offices and rented data centres.The Safe Change DeskFor an operations lead who has to change a live system on a weekday.
Works alongside
The specialists it shares the most crews with.